Team on the run SaaS Update 4.2 Version

TOTR SaaS 4.2 Version introduces a range of enhancements designed to elevate the user experience and streamline operations. This latest update empowers both end-users and administrators with a host of new features and functionalities.

From improved collaboration tools to enhanced administrative capabilities, TOTR SaaS 4.2 Version aims to optimize communication and productivity within organizations.

summary

Features for end-users

  1. Webchat Dispatcher can terminate a PTT Group call or emergency group call he is participating in:

  • Webchat Dispatchers can now tear down a PTT group call or Emergency group call regardless of his role in the call (initiator or recipient).
Benefit:
  • Webchat Dispatchers can now tear down a PTT group call or Emergency group call regardless of his role in the call (initiator or recipient).

  1. Support of pre-arranged mode for broadcast group call

  • Authorized webchat users can now trigger a broadcast group call for a group containing a 3GPP client. Moreover, authorized 3GPP user can trigger a broadcast call.
  • Broadcast calls are now supported in pre-arranged mode, so that, the user invited can still join the call after it has begun and until the initiator ends the call.

  1. Mute Message notifications per conversation

  • Any users, from their mobile application or Webchat account, can now mute message notifications of one or more conversations.
  • The new option only applies to message notification in private or group conversation. Call from a muted conversation will still be received.
  • This option does not apply for emergency communications.

Benefit:

  • Reduce distractions
  • Control messages notifications from highly active groups
  • Prioritize important communications

  1. Rooms: Whiteboard access from a Room*

Rooms, our sovereign collaborative solution for secure and effective virtual meetings now includes a secure Whiteboard.

  • Any user connected to a room via Webchat can now access the whiteboard associated with that room.
  • Rooms participants can share different drawings and ideas in real time with others participants in the same room.
  • The whiteboard content can be exported in png or svg format during the meeting.

Benefit:

  • Promote interactive collaboration between attendees
  • Ensure clearer visualization of ideas
  • More interactive exchanges, increasing engagement of the Room’s attendees

* Whiteboard access is only available for webchat. Mobile version is coming soon.

* To benefit from “Rooms”, the feature should be activated for your organization. To test it, please contact your reseller.

  1. Use navigation application installed on mobile device to display itinerary to Service order location - Android only

  • When an Android user wants to get the itinerary to a service order location from his Calendar tab, TOTR Android application will suggest that the user use one of the navigation applications installed on his mobile.

Benefit:

  • The user will no longer need to use the list of navigation applications configured in the TOTR Android application.
  • Compliant with Standard Android behavior.

To benefit from these features, “My Business” and “Scheduling” options should be activated for your organization. To test it, please contact your reseller.

Features for Administrators

  1. Enhancing the user experience on bulk assign

  • The administrator experience has been enhanced to allow administrator to concentrate on their daily tasks while the bulk actions (importing, or exporting file) are processed in the background.
Benefit:
  • The administrator will be able to process to other administrative tasks on the Web Admin while his bulk assign is processing.

  1. Groups and departments display in list view

  • On Advanced organizations, administrator will now have the list of groups and departments displayed in list view.
Benefit:
  • More Groups and departments are displayed on the page
  • Administrators can edit or delete groups or departments with a single click.
  • Groups and departments with long names will no longer be cut off.
  • Help the admin to save time on his daily tasks.

  1. Custom application’s configuration

  • Super administrator of the platform can create specific application configuration file called (client.json) per organization. The configuration file is sent to the mobile client when it connects to the MCPTT server. This is highly technical and addresses topics like feature activation and feature configuration (usb accessories that can connect to the MCPTT server, Voip parameters (codec, bandwith), visitor_channel_prefix …)
Benefit:
  • Enhanced configuration per organization.
  • Before this enhancement, the configuration applied to all organizations on the platform and required some services to be restarted.

  1. New language Support

  • Dutch language is now supported across all interfaces: Webchat Dispatcher, Android application, iOS application, Web Company Administration, Web Reseller administration.

Conclusion.

TOTR SaaS Communication 4.2 represents a significant step forward in providing a robust and efficient communication platform. With its enhanced features for end-users and administrators, this update empowers organizations to collaborate more effectively, streamline workflows, and enhance overall productivity.

By leveraging the new functionalities, users can benefit from improved communication experiences, increased flexibility, and greater control over their interactions.

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