Team on the run SaaS Update 4.1.1 Version

We are happy to announce the release of TOTR SaaS Update 4.1.1 version, which brings some improvements on Team on the run 4.1, designed to enhance the user experience and provide greater flexibility for data management. In this update, we’ve focused on making communication more efficient and ensuring your business data is more accessible and secure. Here’s a closer look at what’s new in version 4.1.1.

summary

Features for end-users

  1. Pin a conversation as Favorite

  • Organization users can now add or remove one or more conversations from their favorites.
  • Synchronization is supported between webchat and mobile (iOS & Android).
Benefit: Enable webchat and mobile users to quickly access their pinned conversations.

Technical feature

  1. My Business data support on an external DB & storage

  • Organizations now have a mechanism to automatically push their My Business data to a different database and storage system, separate from Team on the run, for long-term storage.
  • MongoDB and S3 storage are supported
Benefits:  Store My Business data for extended periods and fully exploit them.

Conclusion.

With the TOTR SaaS Update 4.1.1, we continue to enhance our platform to meet the evolving needs of our customers. The ability to pin conversations as favorites and synchronize them across devices ensures seamless communication, while the support for external database and storage options provides robust solutions for long-term data management.

We are committed to delivering innovative features that empower your organization to work more efficiently and effectively. 

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