Team on the run mobile update 2.4.11 Version : better UX and Communication

Team on the run (TOTR) continues to evolve with its latest update (after the TOTR version 2.4.2)! This update delivers a range of valuable features designed to improve user experience, enhance functionality, and streamline workflows across various aspects of the platform.

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summary

Team on the run Update 2.4.11 in details

  • Expanded Language Support

    • TOTR now supports the Japanese language on the Web Chat and Web Company Admin interface, catering to a wider global audience.

  • Optimized Geolocation Performance

    • Improved performance for tracking large numbers of users (up to 5,000). This includes batch loading, progress displays, and filtering out outdated or off-screen markers.

  • Clearer Group Communication

    • Groups linked to other organizations are now visually identified with a link icon, improving user awareness.

  • Enhanced Instant Replay Management

    • Automatic deletion of recorded PTT calls with Instant Replay helps manage browser memory usage effectively.

  • Streamlined Reach-Back Requests

    • Optimized behavior for reach-back requests ensures they are received by only one designated dispatcher, improving scalability.

  • Discreet Ambient Listening on Android

    • During an emergency alert, “Ambient Listening in Progress” is no longer displayed on the user’s screen, enhancing safety in sensitive situations.

  • Improved Call Handling

    • “Call Blast – Conference Call First to Answer” allows field users to establish a private call with the first responding operator, streamlining communication. TOTR now seamlessly interacts with other VOIP applications, putting calls on hold during incoming calls from other platforms.

  • Rich Media Previews on iOS

    • Users can now identify video attachments before downloading, saving data and storage space.

  • Enhanced Contact Visibility

    • Mobile and Web Chat users in large organizations can see the names of message senders, even if not in their contact list.

  • Field Service Management Improvements

    • Read-only access for process recipients ensures information sharing without unintended modifications
    • Automatic population of initiator details within the process contact widget.
    • Customizable email report cover pages (HTML & PDF) provide greater flexibility.
    • Service API support for all Patrol Route methods.

  • Centralized User Settings Management

    • Company admins can now configure and enforce mobile user settings, ensuring consistency across devices within large organizations.

  • Departmental Notifications & Reporting

    • Admins now receive notifications and reports specific to their assigned departments, promoting focused management.

  • New Device & Accessory Support

    • TOTR expands compatibility with new devices like:
    • Xcover 6/li>
    • Honeywell EDA52
    • Crosscall Core-X5
    along with broader USB accessory support.

    Conclusion.

    The Team on the run update 2.4.11 delivers a comprehensive set of enhancements that cater to a wider user base, streamline workflows, and improve overall platform functionality. Download the update today to experience these exciting features and optimize your communication experience!

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